Trust Center

Security you can inspect

VoicaX was architected as a multi-tenant enterprise platform from day one. Governance, isolation, and audit are core primitives — not bolted-on features.

Encryption

TLS 1.2+ in transit. AES-256-GCM for provider credentials at rest. Managed keys rotate on a scheduled cadence.

RBAC

Role- and permission-based access is evaluated on every server request. No client-side authorization.

Multi-tenancy

PostgreSQL row-level security enforces tenant boundaries at the database layer, independent of application code.

Audit Logging

Every mutation across auth, billing, admin, and platform APIs is logged with actor, target, and diff.

Data Protection

Least-privilege access to production. Secrets stored in an encrypted vault. Vendor access is scoped and reviewed.

Backups

Automated managed backups with point-in-time recovery. Restore drills scheduled quarterly. (Program placeholder — details on request.)

Incident Response

Documented playbooks for detection, containment, notification, and post-incident review. Customer notification without undue delay.

API Security

Hashed API keys, signed webhooks, and per-key scoped permissions with rotation.

Data Ownership

Your data is yours. Full export via API and portable formats — no lock-in.

Compliance

Roadmap, not marketing claims

We publish the status of each framework honestly. Where we're aligned but not certified, we say so.

GDPR

Processor role, DPA available, SCCs where applicable.

Aligned

SOC 2 Type II

Controls implementation in progress. Attestation targeted after initial customer cohort.

On roadmap

ISO 27001

Program design underway; certification targeted post-SOC 2.

On roadmap

HIPAA-aligned

BAA and additional safeguards for eligible enterprise deployments.

Available on request

VoicaX does not claim certifications it has not earned. Contact us for current attestation status and evidence packets.

Need a security review?

We walk security and procurement teams through our architecture and share our current evidence.