The Platform
A modular operating system for AI workforces
VoicaX is built as composable modules. Adopt what you need today, extend as you grow — with governance and abstraction as first-class primitives.
AI Employee Runtime
Persona, schedule, escalation, and permission model for every deployed agent.
Voice Runtime
Provider-agnostic call lifecycle with Vapi and Twilio adapters.
Conversation Engine
Channel-agnostic memory, context, and tool-calling framework.
Workflow Engine
Deterministic execution graph with scoped variables and condition evaluation.
Knowledge Base
Documents, URLs and FAQs, ready for retrieval-augmented answers.
AI Provider Layer
OpenAI, Anthropic, Gemini, OpenRouter — swap with a config change.
Multi-tenant Core
PostgreSQL row-level security, RBAC and audit logs by default.
Governance
Encrypted secrets, signed webhooks, and full audit trail across every mutation.
Architecture
Provider-agnostic by design
Every provider — LLM, voice, billing — is behind a clean interface. Swap vendors without rewriting your business logic.
AI Employee ─┐
├─▶ Workflow ──▶ Tools ──▶ Providers (LLM / Voice / CRM)
Knowledge ──┤ │
└─▶ Conversation ◀───┘
│
▼
Analytics · Audit · Billing