Legal

Privacy Policy

Last updated: July 12, 2026

This Privacy Policy describes how VoicaX ('we', 'us') handles personal information collected in connection with our website and Service.

This document is a template pending review by qualified legal counsel. It is not legal advice.

1. Information We Collect

  • Account information — name, email, organization details.
  • Customer Data — content you upload or generate through AI Employees.
  • Usage data — logs, device information, and analytics necessary to operate the Service.
  • Cookies — see our Cookie Policy.

2. How We Use Information

We use personal information to provide, secure, and improve the Service; to communicate with you; to bill you; and to comply with legal obligations.

3. Legal Bases (GDPR)

Where applicable, we process personal data based on contract performance, legitimate interests, consent, or legal obligation.

4. Sharing

We share personal information with vetted subprocessors (hosting, AI providers, telephony, payments) under written data protection agreements. We do not sell personal data.

5. International Transfers

Where personal data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses.

6. Retention

We retain personal data for as long as necessary to provide the Service or as required by law. Customer Data is retained per your organization's configuration.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal data. Contact us to exercise these rights.

8. Security

We implement industry-standard technical and organizational measures. See our Trust Center for details.

9. Children

The Service is not directed to children under 16. We do not knowingly collect data from children.

10. Contact

For privacy questions, contact us.