1. Roles
Customer is the Controller; VoicaX is the Processor. Subprocessors are engaged under equivalent written obligations.
2. Scope and Purpose
VoicaX processes Customer Personal Data solely to provide the Service in accordance with documented instructions.
3. Subprocessors
A current list of subprocessors is available on request. We provide notice of material changes.
4. Security Measures
VoicaX maintains the technical and organizational measures described in our Trust Center.
5. International Transfers
Where required, the parties rely on the EU Standard Contractual Clauses, incorporated by reference.
6. Data Subject Rights
VoicaX provides reasonable assistance to Customer in fulfilling data-subject requests.
7. Breach Notification
VoicaX will notify Customer without undue delay after becoming aware of a Personal Data Breach.
8. Deletion
Upon termination, VoicaX will delete or return Customer Personal Data as instructed, subject to legal retention obligations.
9. Signed DPA
To execute a countersigned DPA, please contact us. The text above is a placeholder pending legal review.